How to Set Up Two-Factor Authentication (2FA)

Last updated 15 Mar 2026 · 7 views

Two-factor authentication adds an extra layer of security to your portal login. When enabled, you'll need both your password and a one-time code from an authenticator app to sign in.

What You'll Need

  • An authenticator app such as Google Authenticator, Authy, or Microsoft Authenticator installed on your phone.

Steps to Enable 2FA

  1. Log in to the Client Portal.
  2. Go to Account Settings.
  3. Under "Two-Factor Authentication", click "Set Up 2FA".
  4. Scan the QR code displayed on screen using your authenticator app.
  5. Enter the 6-digit code generated by your app to verify the setup.
  6. Save your recovery codes in a safe place. These can be used to access your account if you lose your authenticator device.

Disabling 2FA

  1. Go to Account Settings.
  2. Under "Two-Factor Authentication", click "Manage 2FA".
  3. Follow the prompts to disable two-factor authentication.

Warning: Disabling 2FA reduces the security of your account. We strongly recommend keeping it enabled.

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