Account & Security
Manage your profile, passwords, 2FA, and privacy settings.
How to Update Your Account Details
You can change your display name and email address from the Account Settings page. ## Steps to Update Your Profile 1. Log in to the Client Portal. 2...
How to Change Your Portal Password
Your portal password is used to log in to the PremierVPN Client Portal. It is separate from your VPN password. ## Steps to Change Your Portal Passwor...
How to Change Your VPN Password
Your VPN password is used to connect to PremierVPN servers through your VPN app. It is separate from your portal login password. ## Steps to Change Y...
How to Set Up Two-Factor Authentication (2FA)
Two-factor authentication adds an extra layer of security to your portal login. When enabled, you'll need both your password and a one-time code from...
How to Manage Email Notifications
You can control which emails you receive from PremierVPN. ## Steps to Manage Email Preferences 1. Log in to the Client Portal. 2. Click **"Email Pre...
How to View Your Login History
You can review a record of recent logins to your PremierVPN portal account, as well as VPN connection sessions. ## Steps to View Login History 1. Lo...
How to Clear Your Login and VPN Session History
Business plan users can clear their stored login and VPN session records. This feature is useful for organisations with data retention policies. > **...