How can we help?
Search our knowledge base or browse by category below.
Browse by Category
Getting Started
Everything you need to get up and running with PremierVPN.
Apps & Downloads
Download, install, and learn about PremierVPN apps for all platforms.
Subscription Management
Upgrade, downgrade, cancel, and manage your VPN subscription.
Billing & Payments
Invoices, payment methods, billing cycles, and refunds.
Add-ons & Dedicated IPs
Order, manage, and cancel dedicated IP addresses.
Business VPN Management
Manage team members, user limits, and VPN access for your organisation.
PremierVPN X
Guides and troubleshooting for PremierVPN X (VLESS + REALITY)
Account & Security
Manage your profile, passwords, 2FA, and privacy settings.
Support
How to get help and manage support tickets.
Dedicated WireGuard VPN
Guides for managing your dedicated WireGuard server, creating users, port forwarding, and downloading configs.
AnyConnect / OpenConnect
Setup guides for connecting to PremierVPN using Cisco AnyConnect and OpenConnect clients.
Router Setup Guides
Step-by-step guides for configuring PremierVPN WireGuard tunnels on routers and firewalls.
IKEv2 Setup Guides
Setup guides for connecting to PremierVPN using native IKEv2/IPsec on all platforms.