PrMail — Private Email
Guides and documentation for PrMail, our private encrypted email service.
Getting Started with PrMail
What is PrMail? PrMail is PremierVPN's private encrypted email service. It gives you a clean @prmail.uk email address with built-in privacy protection...
Reading and Composing Emails
Your Inbox The inbox shows all your received emails with the sender, subject, and date. Unread messages are highlighted with a blue border on the left...
Folders and Organisation
Default Folders PrMail comes with six built-in folders that cannot be deleted: Inbox — incoming messages land here. Sent — copies of emails you've se...
Email Aliases and Compartmentalisation
What Are Aliases? An alias is an alternative email address that forwards to your main inbox. For example, if your main address is [email protected], you...
Privacy Levels (Paranoia Mode)
What Are Privacy Levels? PrMail lets you control how incoming emails are rendered using three privacy levels. Higher levels strip more content from em...
Self-Destructing Secure Messages
What Are Secure Messages? Secure messages let you send sensitive information to anyone — even people who don't have a PrMail account. The actual messa...
Send-Time Randomisation
What Is Send-Time Randomisation? Send-time randomisation adds a random delay to your outgoing emails. When you click "Send", the email isn't dispatche...
Tracking Protection and IP Privacy
Zero IP Leakage When you send an email from PrMail, your real IP address never appears in the email headers. Unlike traditional email clients (Outlook...
Managing Your Email Plan
Checking Your Current Plan Go to Settings in the PrMail sidebar. Your current plan is displayed at the top, along with your storage usage and sending...
Display Name, Signature, and Settings
Display Name Your display name appears in the "From" field when recipients view your emails. By default, it's your email address's local part. To chan...
Sender Trust Badges
What Are Sender Trust Badges? Every incoming email in PrMail displays a coloured trust badge next to the sender's name. The badge gives you an instant...
Link Defanger
What Is the Link Defanger? The link defanger inspects every link in every email before you see it. It resolves shortened URLs, strips tracking paramet...
Disposable Reply Addresses
What Are Disposable Reply Addresses? When you reply to someone outside PrMail, PrMail can automatically create a temporary alias for that conversation...