PrMail's privacy level decides how much of an incoming email is loaded when you open it. This guide explains the three levels and how to choose one.
Change your privacy level
- Go to PrMail › Settings and scroll to Privacy level.
- Click Low, Medium or High. Each option has a short description of what it does.
- Click Save privacy level.
The level applies to every email you open from then on. New mailboxes start on Medium.
What's always removed
On every level, PrMail removes scripts, event handlers, javascript: links and automatic redirects from emails before showing them. Links open in a new tab.
Low
Emails look the way the sender designed them, with images. PrMail still:
- Removes tracking pixels it recognises.
- Blocks remote fonts and uses your device's own fonts instead.
- Runs the link defanger on every link.
Be aware: on Low, images load directly from the sender's servers. That tells the sender you opened the email, when, and the IP address you're connecting from. Connecting through PremierVPN means they see a VPN server's address rather than yours.
Medium (default)
Everything in Low, plus every remote image is blocked and replaced with a small placeholder showing the image's description (or "Image blocked"). Because no images load, the sender can't tell when you opened the email, even if it uses a tracker PrMail doesn't recognise.
If an email has remote images and you want to see them, click Load images in the Medium privacy bar above the email. Images then load for that email only, the way they do on Low: tracking pixels PrMail recognises are still removed, but the sender can tell you opened it, when, and from which IP address. Click Hide images to block them again. Every other email stays blocked, and the next time you open this one its images are blocked again.
This is the right setting for most people.
High
All formatting is removed and every email is shown as plain text. Links are shown as text with the real address in square brackets, for example Click here [https://example.com/page], and they can't be clicked. To visit one, copy the address yourself. Attachments can still be downloaded, with a reminder to review them with caution.
High suits anyone who wants to see exactly where every link goes before deciding to visit it, or who regularly receives phishing attempts.
How to tell which level you're on
- On Medium, opened emails show a bar starting Medium privacy, saying remote images and fonts are blocked. If the email has remote images, the bar has a Load images link.
- On High, opened emails show a bar starting High privacy, and the inbox shows a reminder starting High privacy is on.
- On Low, there's no bar.
Click Change on the bar to go straight to your settings.