Folders and Organisation

This guide explains PrMail's built-in folders, how to add your own, and how to use email rules to sort incoming mail.

Built-in folders

Every mailbox has six system folders. They can't be renamed or deleted.

• Inbox: new mail arrives here.
• Drafts: draft messages. Webmail doesn't save drafts yet, so this is usually empty.
• Sent: a copy of every email you send.
• Spam: junk mail, plus anything you mark with the Spam button.
• Trash: messages you've deleted. Deleting a message from Trash removes it permanently. Trash can also be emptied automatically (see below).
• Archive: messages you want to keep out of your inbox. Use the Archive button on a message, or tick several messages and click Archive. To bring a message back, use Move to Inbox.

To get a message out of Spam, open it (or tick it in the list) and click Not spam. It moves back to your Inbox.

Create a custom folder

1. In the PrMail panel, click New folder under your folder list.
2. Type a name of up to 50 characters. Use letters, numbers, spaces, hyphens and underscores only.
3. Click Add. The folder appears in the list straight away and opens.

At the moment, webmail has no "move to folder" option for individual messages. Custom folders are filled by email rules, so create a rule for each folder you want to use.

Delete a custom folder

1. Hover over the folder in the PrMail panel. (On a touch screen, the × is always shown.)
2. Click the × next to the folder and confirm.

Before you delete: any messages still in the folder are deleted with it. Archive any you want to keep first.

Sort mail automatically with rules

1. Go to PrMail › Settings and scroll to Rules.
2. Click New rule.
3. Give the rule a Rule name, for example "Newsletters".
4. Under When, choose what to check: From (sender), Subject, To (recipient) or Any of these.
5. Under Match, choose Contains, Is exactly, Starts with or Ends with.
6. In Text, enter the text to look for, for example newsletter@.
7. Under Then, choose Move to a folder, Star it, Mark as read or Delete it. For Move to a folder, type the name in Folder exactly as it appears in your folder list. Create the folder first with New folder.
8. Click Create rule.

Your rules are listed under Rules. Use Turn off to switch one off without losing it, Turn on to switch it back on, or Delete to remove it.

Automatic clean-up of Trash and Spam

By default, PrMail clears messages from Trash after 30 days and from Spam after 14 days. You can change the timings in PrMail › Settings under Profile and signature. See Display Name, Signature, and Settings.