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About us

We built the VPN we couldn't find

Many of the best-known VPN brands belong to a handful of large groups that run several brands under one roof. PremierVPN isn't one of them. We're independent, UK-based and paid for by our subscribers. Privacy isn't a side line for us. It's the whole business.

  • Independent
  • UK-based
  • No ads
  • Our own servers
At a glance

PremierVPN in six lines

Based in
The United Kingdom
Ownership
Independent. No VPN group, no venture capital.
Paid for by
Subscriptions. No ads, no selling data.
Servers
Our own, in 25+ locations
Apps
Windows, macOS, iPhone & iPad, Android, Linux, Fire TV
Support
Real people, not chatbots
The problem

The VPN industry has an ownership problem

A small number of companies own a large share of the consumer VPN brands you've heard of. Several brands that look like competitors are run by the same owner, and some of the same groups also own websites that review and rank VPNs.

When the company selling you a VPN also owns the site recommending it, it's hard to know who is looking out for you. A VPN provider can see the traffic that leaves its servers, so who owns it matters.

What we're not

Not part of a VPN group

  • Not owned by Kape Technologies (ExpressVPN, CyberGhost, Private Internet Access)
  • Not owned by Nord Security (NordVPN, Surfshark)
  • Not owned by Ziff Davis (IPVanish, StrongVPN)
  • Not funded by advertising or selling data
  • Not running review sites that rank ourselves
What we are

Independent, open about what we do, and focused

UK-based

We run PremierVPN from the United Kingdom and answer to UK law, not to a shell company in a tax haven.

Independently owned

Not part of a conglomerate, not funded by venture capital and not answering to outside shareholders. Our income comes from subscriptions, not from ads or your data.

No activity logs

We don't log what you do online: the sites you visit, your DNS lookups or your traffic. We can't hand over what we don't have.

Read the no-log policy →

Modern protocols

WireGuard® for speed, AmneziaWG for networks that interfere with it, and VLESS with REALITY, xHTTP and CDN for networks that block VPNs. OpenVPN and IKEv2 where they're the right tool. Proven, open protocols, no proprietary black boxes.

Our own servers

We run our own VPN servers in 25+ locations. We don't resell another provider's network or put our name on a white-label VPN platform.

Real people, not chatbots

Support comes from people who know the product, because we use it ourselves. Open a ticket at portal.premiervpn.net or email [email protected].

Anti-censorship

Keeping people online where the internet is censored

A growing part of our work is for people in countries that block VPNs. We build, run and test tools for networks where ordinary VPN connections are cut off within minutes, and we test them in Iran, Russia and China.

Our apps carry VLESS with REALITY, xHTTP and CDN, built to look like ordinary HTTPS traffic. Alongside the apps we run six tunnel protocols for the free SlipNet app on Android, and StormDNS, a DNS tunnel for when nearly everything else is blocked.

All of it is included with every subscription at no extra cost.

What we run

More than one way through

In the apps
VLESS (REALITY, xHTTP, CDN), AmneziaWG and Stealth relay.
Tunnels
DNSTT, Slipstream, VayDNS, NaiveProxy, StunTLS and NoizDNS, on servers in Frankfurt and Helsinki.
StormDNS
Your connection carried inside DNS lookups. Slower, but good for messaging and browsing when all else fails.
Cost
Included with every subscription.

See every tool →   How StormDNS works →

Our commitments

What you can hold us to

We will never sell your data

The deal is simple: you pay for a subscription and we run a VPN for you. We don't sell data, serve ads or make money from what you do online.

We don't log your activity

We don't log the sites you visit, your DNS lookups or what you do online. Our no-log policy explains what we do and don't keep.

We will be open with you

Our privacy policy, terms and acceptable use policy are written in plain English. If something important changes, we'll tell you directly, not bury it in small print.

We will stay independent

We won't sell to a VPN conglomerate, merge with a competitor or take investment that would compromise our independence or your privacy.

FAQ

About PremierVPN

Who owns PremierVPN?
PremierVPN is an independent company based in the UK. It isn't part of a VPN group such as Kape Technologies, Nord Security or Ziff Davis, and it isn't funded by venture capital. It's paid for by the people who subscribe.
Where is PremierVPN based?
In the United Kingdom. We run the service from the UK and answer to UK law. Our VPN servers are in more than 25 locations around the world.
How does PremierVPN make money?
From subscriptions. We don't show ads and we don't sell data. Plans start at $4.99/month, and every plan has a 30-day money-back guarantee.
Does PremierVPN keep logs?
We don't keep activity logs. We don't log the sites you visit, your DNS lookups or what you do online. Our no-log policy sets out the details.
Do you run your own servers?
Yes. We run our own VPN servers in more than 25 locations. We don't resell another provider's network or use a white-label VPN platform.
Which devices do you make apps for?
Windows, macOS, iPhone and iPad, Android, Linux (Ubuntu, Debian and Fedora) and Fire TV. One account and one subscription cover all of them. We also make PremierVPN Protect, a browser extension for Chrome and Firefox that blocks ads and trackers.
How do I contact support?
Open a ticket in the client area at portal.premiervpn.net, or email [email protected]. You'll get a reply from a real person, not a chatbot.
Privacy you can check

A VPN that answers to the people who use it

Independent, UK-based and paid for by subscriptions. Plans from $4.99/month, with a 30-day money-back guarantee.

  • No activity logs
  • UK-based
  • 30-day money-back
  • Cancel anytime

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