On a Business plan you can permanently delete your stored login and VPN connection records, for example to meet your organisation's data retention policy.
This is available on Business plans only. On other plans the button appears but you'll see "This feature is available on Business plans only."
Clear your history
- Sign in to the client portal and open your login history.
- Click Clear History at the top of the page.
- Choose what to delete:
- Clear Account Logins: your portal sign-in records.
- Clear VPN Logs: VPN session and VPN sign-in records for you and all your team members.
- Clear Everything: both.
- Confirm when asked.
This can't be undone. Deleted records can't be restored, and VPN logs are removed for every member of your team.
Something out of date or unclear? Let us know.