On a Business plan you can permanently delete your stored login and VPN connection records, for example to meet your organisation's data retention policy.
This is available on Business plans only. Login history, and clearing it, aren't available on other plans.
Clear your history
- Sign in to the client portal and open your login history (Settings › Billing and emails › Login history).
- Click Clear history at the top of the page.
- Choose what to delete:
- Website sign-ins (Clear sign-ins): every sign-in to your account on the website.
- VPN records (Clear VPN records): VPN sessions and VPN sign-in attempts for you and all your team members.
- Everything (Clear everything): both.
- Confirm when asked.
This can't be undone. Deleted records can't be restored, and VPN records are removed for every member of your team.
Something out of date or unclear? Let us know.