How to Clear Your Login and VPN Session History

Last updated 15 Mar 2026 · 5 views

Business plan users can clear their stored login and VPN session records. This feature is useful for organisations with data retention policies.

Note: This feature is available to Business plan users only.

Steps to Clear History

  1. Log in to the Client Portal.
  2. Go to Login History.
  3. Click the "🗑 Clear History" button at the top of the page.
  4. Choose one of the three options:
    • Clear Account Logins — Removes portal login records.
    • Clear VPN Logs — Removes VPN connection session records and authentication logs.
    • Clear Everything — Removes both account logins and VPN logs.
  5. Confirm the action when prompted.

Warning: This action is permanent and cannot be undone. Cleared history cannot be recovered. This includes all team member records under your subscription.

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