Troubleshooting SlipNet Connections

Connection Times Out or Refuses

Most likely cause: Your DNS resolvers are blocked.

Fix:

1. Open SlipNet → Settings → DNS Resolver Scanner
2. Run a scan to find working DNS servers
3. Update your Global DNS Override with the new working resolvers
4. Try connecting again

Connected but No Internet Access

Possible causes and fixes:

• Try the SSH variant: If you're using DNSTT (socks), try DNSTT (ssh) instead. The SSH backend routes traffic differently and may work when SOCKS doesn't.
• Check your DNS override: Make sure Global DNS Override is enabled and has working resolver IPs.
• Try a different protocol: Switch from DNSTT to VayDNS or NaiveProxy.
• Restart the app: Force-close SlipNet and reopen it, then try connecting again.

Connection Drops Frequently

Possible causes:

• Unstable network: DNS tunnelling is sensitive to network quality. Move closer to your Wi-Fi router or switch to a more stable mobile data connection.
• DNS resolvers going offline: Re-run the DNS Resolver Scanner and update your resolvers.
• Try Slipstream: The QUIC protocol handles unstable connections better than DNSTT due to built-in connection migration.

Slow Speeds

DNS tunnelling is inherently slower than regular VPN protocols like WireGuard. This is the trade-off for being undetectable. To improve speed:

• Try Slipstream: It's the fastest DNS tunnel protocol due to QUIC.
• Try NaiveProxy: It runs over HTTPS at near-native speeds — significantly faster than DNS tunnelling.
• Switch servers: Try the other server location (Germany vs Finland) — one may have better latency from your location.

App Won't Install

• Make sure you've enabled Install from unknown sources in your Android settings (Settings → Security → Unknown sources)
• If the APK download is blocked, try downloading it while connected to a different network or ask someone outside the country to send you the file

"Connection URI Invalid" Error

• Make sure you copied the entire URI, including the slipnet:// prefix
• Check that no extra spaces were added when copying
• Try regenerating the URI by clicking Refresh in your portal's SlipNet page

Still Not Working?

Open a support ticket at portal.premiervpn.net (click Tickets in the sidebar). Include:

• Which protocol you're trying (e.g. DNSTT socks)
• Which server (Germany or Finland)
• Your ISP and whether you're on Wi-Fi or mobile data
• The exact error message or behaviour you see